At 3pattino1, your personal information is handled with the same care we put into the gaming experience itself. This policy explains plainly what data we collect, how we use it and what control you have over it. Last updated: January 2025.
Six plain-language commitments that define how 3pattino1 treats your personal data.
This Privacy Policy explains how 3pattino1 ("we", "us", "our") collects, uses, stores and protects the personal information of everyone who visits our website or registers an account on the platform. We are committed to handling your data responsibly, transparently and in compliance with applicable data protection principles.
This policy should be read alongside our Terms and Conditions, which form part of the same agreement governing your use of 3pattino1. By using the platform you acknowledge that you have read and understood this Privacy Policy.
3pattino1 is an online gaming and sports betting platform operating under the domain 3pattino1.im. The platform serves registered players primarily in Pakistan, offering games including Teen Patti, Andar Bahar, card games, cricket and sports betting, esports betting, jackpot slots and live dealer tables.
For all data privacy matters, the data controller is 3pattino1. If you have any questions about how your personal information is handled, you can reach our data privacy team at support@3pattino1.im. We aim to respond to all privacy-related queries within 5 business days.
3pattino1 collects personal data in three main ways: information you provide directly, information generated by your use of the platform and information we receive from third parties such as payment processors and identity verification services.
3pattino1 does not collect biometric data, location tracking data or the contents of your personal communications outside of direct support interactions. We do not have access to your JazzCash or Easypaisa PIN or passwords.
| Purpose | Data Used | Basis |
|---|---|---|
| Account creation and management | Registration data, KYC documents | Contract performance |
| Processing PKR deposits and withdrawals | Payment method details, transaction records | Contract performance |
| Identity and age verification | CNIC, passport, date of birth | Legal obligation |
| Anti-money laundering checks | Transaction history, identity data | Legal obligation |
| Fraud prevention and account security | IP address, login data, device type | Legitimate interest |
| Customer support | Support communications, account data | Contract performance |
| Responsible gaming compliance | Betting history, self-exclusion records | Legal obligation |
| Platform improvement | Aggregated, anonymised usage data | Legitimate interest |
| Promotional communications (opted-in) | Email, mobile number | Consent |
We do not use automated decision-making to restrict your account access without human review. Any significant account restriction triggers a manual review process by our compliance team, and you will be informed of the reason and your right to appeal.
3pattino1 processes your personal data on the following legal bases depending on the purpose:
3pattino1 shares personal data only in the following limited and controlled circumstances. We never sell your data. All third-party recipients are bound by data processing agreements that restrict how they may use the information we share with them.
To process deposits and withdrawals in PKR, we share necessary transaction data with JazzCash, Easypaisa, NayaPay, SadaPay, IBFT banking networks and Visa/Mastercard processing partners. Each of these processors is bound by their own regulatory obligations and by the contractual requirements we impose. We share the minimum data necessary to complete each transaction.
To fulfil KYC and age verification requirements, we use vetted identity verification service providers. We share your name, date of birth and the identity document you submit. These providers confirm verification status to us and retain document data in accordance with their own regulated retention policies.
Our game library is provided by software suppliers including Pragmatic Play, PG Soft, Play'n GO, NetEnt and others. To enable game play and record outcomes, these suppliers receive your account identifier and bet data. They do not receive your CNIC, payment details or contact information.
We may disclose personal data to law enforcement agencies, regulatory authorities or courts where required by applicable law or in response to a valid legal order. We will notify you of such disclosures where we are legally permitted to do so.
3pattino1 does not share your personal data with advertising networks, data brokers, social media platforms or any entity for commercial profiling purposes.
3pattino1 uses cookies and similar technologies to operate the platform and improve your experience. We use three categories of cookies:
We do not use advertising or retargeting cookies. We do not allow third-party advertising trackers on 3pattino1. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.
3pattino1 retains personal data for as long as necessary to fulfil the purposes described in this policy and to comply with legal obligations. The following retention periods apply:
When data is no longer required and the retention period has passed, it is securely deleted from our systems using industry-standard data destruction procedures.
You have the following rights regarding the personal data that 3pattino1 holds about you. To exercise any of these rights, contact us at support@3pattino1.im or use the self-service tools available in your account dashboard.
You can request a full copy of the personal data 3pattino1 holds about you. We will provide this within 30 days in a readable format, free of charge.
If any information we hold about you is inaccurate or incomplete, you can request a correction. Identity information changes require supporting documentation.
You can request deletion of your personal data. Note that legal retention obligations may mean we cannot delete all data immediately – we will explain what can and cannot be deleted and why.
You can ask us to restrict processing of your data in certain circumstances – for example, while you contest the accuracy of information we hold.
You can request your personal data in a structured, machine-readable format to transfer to another service where this is technically feasible.
Where we process your data based on consent (e.g. marketing communications), you can withdraw that consent at any time without affecting the lawfulness of prior processing.
The security of your personal data is something we take seriously at 3pattino1. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration or disclosure.
No system connected to the internet can guarantee absolute security. While we take extensive precautions, you also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone. If you suspect unauthorised access to your 3pattino1 account, contact our support team immediately.
3pattino1 is strictly an adult platform for individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18. Our registration process includes age verification steps designed to detect and prevent underage registration.
If a parent or guardian believes their child has created an account on 3pattino1, they should contact us immediately at support@3pattino1.im. Upon confirmation, we will close the account, delete all associated personal data and return any deposited funds to the payment source used. We treat such reports with the highest priority.
3pattino1 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make a material change – one that affects how we use your data or reduces your rights – we will notify all registered players by email at least 7 days before the change takes effect.
The "Last Updated" date at the top of this page reflects when the current version came into effect. For minor clarifications that do not affect your rights or our processing activities, we may update the policy without a separate notification email, but the updated date will always be changed to reflect when the text was last revised.
Your continued use of 3pattino1 after a notified change takes effect constitutes your acceptance of the revised Privacy Policy. If you do not agree with a change, you have the right to close your account before it takes effect.
If you have any questions, concerns or requests relating to this Privacy Policy or to how 3pattino1 handles your personal data, please get in touch with our privacy team using the following contact details:
We aim to acknowledge all privacy requests within 2 business days and to resolve them within 30 days. For complex requests involving data access or erasure, we may require identity verification before processing the request to ensure we are responding to the genuine account holder.
This Privacy Policy forms part of your agreement with 3pattino1 and should be read alongside our Terms and Conditions and Responsible Gaming policy.
These pages work together with this Privacy Policy to describe how 3pattino1 operates.
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